1. Information We Collect

We may collect the following types of information:

• Information you provide directly – such as your name, email, phone number, or other details when you complete forms, sign up for updates, or contact us.

• Website usage data – including your IP address, browser type, device, pages visited, time spent, and referring websites (collected via cookies, HubSpot tracking, Google Analytics, and similar tools).

• Communications data – messages and enquiries you send through our contact forms, live chat, or by email.

2. How We Use Your Information

We use your personal data to:

• Provide and manage the services or content you request.

• Respond to enquiries and customer support requests.

• Improve our website, products, and services.

• Send marketing communications, if you have consented.

• Comply with legal obligations.

3. Legal Basis for Processing (for UK/EU visitors)

We process personal data under the following legal bases:

• Consent – when you agree to marketing communications or non-essential cookies.

• Contract – when processing is necessary to provide a service you requested.

• Legitimate interests – for improving our site, analytics, and communication.

• Legal obligations – when required to comply with applicable laws.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers that support our business (e.g., Wix, HubSpot, Google, hosting, analytics, and email providers).

• Professional advisers (e.g., auditors, legal advisers).

• Authorities or regulators when required by law.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and to understand how visitors use our website.

• Essential cookies – required for basic site functionality.

• Analytics cookies – help us understand visitor behaviour (Google Analytics, HubSpot).

• Marketing cookies – used to personalise and measure advertising (if enabled).

You can control or disable cookies via your browser settings at any time. For EU/UK visitors, you may choose your cookie preferences through our cookie banner.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless longer retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data.

• Correct or update inaccurate data.

• Request deletion of your data.

• Restrict or object to processing.

• Withdraw consent to marketing at any time.

• Request data portability.

To exercise these rights, please contact us at [Insert Contact Email].

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from minors.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.

10. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”